Phase 4: Continuous Improvement (Months 13-15)

The continuous improvement phase ensures long-term program sustainability through challenge mitigation, business evolution adaptation, competency development, talent acquisition, and escalation management.

Document	Purpose
Challenge Mitigation	Risk and challenge management
Business Evolution	Adaptation to business changes
Core Competencies	Competency development framework
Recruitment Strategy	Talent acquisition approach
Escalation Framework	Escalation decision processes